Frequently Asked Questions

Payments

Q: How will you pay me?
A: We payout via PayPal. at every Tuesday, we providing you have reached the minimum withdrawal amount of $5.00.

Q: What happens if I don't earn enough to be paid?
A: If you do not happen to earn the minimum amount to be paid this month, do not worry. Your earnings will be carried over until the next month or until you have made the minimum amount. It doesn't matter if it's next month or next year.

Q: Why has via PayPal refused my payment?
A: Some payments we send every month get 'refused' by via PayPal. There are many reasons for this but normally it is because accounts in your country cannot accept payments, only send.
If this happens to you, the best thing to do is contact via PayPal. They will be able to inform you of the exact reason.
Payments that are refused by via PayPal are returned to us, it can be instant or it can take around 30 days. As soon as the funds are returned to us, they are placed back in your ref.so account so that next month you can make alternative arrangements and hopefully we will be able to make a successful payment.

Q: Can you payout to my country?
A: We pay our publishers in every country in the world, no restrictions.
The problem is that some countries are not supported by via PayPal.
If your country is not supported, unfortunately at this time there is no method that we can pay you by. The only solution would be to use an account of a friend or family member that could accept the payment of your behalf.
List of countries supported by via PayPal:  https://www.paypal.com/worldwide/

Rules

Q: Can I click on my own links?
A: You may click on your own ref.so links 1 time to test them.
You may not create links solely to 'test'.

Q: Can I ask people to click on my links to earn money?
A: No, the user must click on your ref.so links because they wish to get to the destination website , not because they are asked or forced to.
You may not offer ANY incentive for a user to click on an ref.so link other than the destination link content.
For example, you cannot award points, a bonus or money.

Q: Can ref.so links be opened in a popup?
A: No this is not allowed.
ref.so links cannot be opened automatically in a popup or automatically redirected to in any way.
The only legitimate way to open an ref.so link is for one your visitors to click on the actual link.

Q: Can I shrink websites that contain adult material?
A: You may not shrink website URLs that contain or link to adult material.
This is deemed as anything that is not suitable to someone under the age of 18 and is at our discretion.
If you are unsure, please contact us first.

Q: Can I place ref.so links my adult website/forum?
A: You may not place ref.so links on any website that contains or link to adult material, not limited to porn or adult advertising.
This is deemed as anything that is not suitable to someone under the age of 18 and is at our discretion.
If you are unsure, please contact us first.

Abuse

Q: ref.so is opening on my computer!
A: The reason for this is because you have spyware installed on your PC, and it is this software that is displaying our site. It could be in a pop-up or automatically opened window. We do not allow our publishers to do this and if caught they will not get paid.
Please install and run Spybot-S&D:  http://www.safer-networking.org/en/index.html , This may be able to remove it.
You can also try:  http://www.malwarebytes.org/ , They are both free software.
If you can go to:  http://www.whatsmyip.org/ , and copy-and-paste your IP address, we may be able to trace which of our publishers is responsible for this software and suspend their account.

Service

Q: How does this work?
A: ref.so is an innovative service that allows you to earn money from each visitor to your shortened links. How this works is actually quite simple.
First, you shorten your links with our site, and then you post them or send them to people as you usually would with any shortened link. We handle the rest by showing an ad before the shortened link loads.
Each ad that is shown earns you money!

Q: How much can I earn?
A: This all depends on how many people click on your links.
Earning potential is limitless, and grows even further with our referral program which pays 20% of all of your referral's earnings for LIFE!

Q: Will my shortened links ever expire?
A: Currently shortened links have no expiry date. This may change in the future but plenty of notice will be given.

Q: My withdrawal address is already in use!
A: If you receive this error message it means that your via PayPal withdrawal email address is already associated with another account on ref.so
It is against our Terms and Conditions to have multiple publisher accounts, so you will need to use your original account.
If you have lost your password, please use this URL find password:  http://www.ref.so/user/lostPassword.html

Q: Why are you not counting all of my visitors?
A: First please ensure you waited up to 2 hours for our stats to update.
There are number of reasons as to why our numbers do not match.
For us to be able to pay you for your traffic, the following criteria must be met:
Must have JavaScript enabled
Must have Flash enabled
Must have Cookies enabled
Must view the advert for at least 5 seconds
Must not being using a proxy server (unless we have advertisers wanting this traffic)
Must not have viewed more than 1 links already that day.

Q: How do I make money?
A: How to make money using ref.so, follow these simple instructions:
1. Login to your ref.so account
2. into "shrink" menu,Enter a website URL in the white box (e.g. http://www.google.com) and click Shrink
3. Copy-and-paste the ref.so link you are given on to your website, in to a forum post or blog post, Facebook status, twitter post etc.
4. Every time someone clicks on that link, you will earn money.
5. Basically when posting messages on the Internet, replace any normal link with ref.so links.